Privacy policy

Who this is about

Vessel Construction Services LLC (“VCS”, “we”) is a concrete, excavation, demolition and masonry subcontractor in Verona, New Jersey. This policy covers the VCS field app at app.vesselcs.com and the text messages we send to employees who ask for them.

The app is a private tool for VCS’s own field crews and office. It is not a public service and there is no way for a member of the public to open an account: an account cannot be created without a one-time setup code the company issues to someone already on its employee roster.

Two kinds of people have information in here:

• VCS employees, including employees shared with Precision Concrete who work on VCS jobs.
• A general contractor’s superintendent, when he signs a time-and-material ticket.

What we hold about an employee

• From Connecteam — the workforce system VCS runs, and the system of record for the roster and the time clock: first and last name, mobile number, email address if he has one, his Connecteam user ID, the groups he is in, and the shifts published to him.
• A password he sets himself. It is held by our authentication provider as a one-way hash. Nobody at VCS can read it and the app never stores it.
• Time clock punches — when he clocked in or out, the job, and, only when his phone is set to allow it, where the phone was at that moment and how accurate the reading was. Location is read at the instant he taps the button and at no other time. The app does not follow anyone through the day, does not run in the background and keeps no route. Being away from the job is flagged for the office to ask about; it never stops anyone clocking in.
• The work he records — progress on a scope item, daily logs and the photos in them, requests for material and equipment, work he flags as outside the contract, and time-and-material tickets.
• Notifications, if he turns them on for a phone: an address for that phone issued by Apple, Google or Mozilla, and the phone’s browser description. Those companies deliver the notification; they are not given anything else about him.
• Texting, if he turns it on: the date, the mobile number he turned it on for, and the exact wording he agreed to. Also any STOP, START or HELP he texts back, and when.

What we hold about a superintendent who signs a ticket

His name and title as typed on the ticket, the signature he draws with his finger, the date and time he signed, and the email address or mobile number the office used to send him the link — which the office types from the contact details he gave VCS. The link shows one ticket and nothing else, carries no price, and stops working.

What we do not hold

No Social Security numbers, no bank or card details, no driver’s licence or government ID, and no pay rates or wages — payroll is run outside this app. There is no advertising in the app, no advertising cookies, and no analytics or tracking service of any kind. We do not buy information about anyone from anybody.

What we use it for

Running the work, and nothing else:

• Signing a man in, and showing him the jobs he is on.
• Getting hours to payroll — a punch made here is posted to Connecteam, which is where payroll reads it.
• Telling the right person when something happens: material on its way, how the office answered a request, a daily log or a ticket waiting on him.
• Keeping the records a construction job generates — scope, progress, daily logs, photos, tickets and signatures — as the business records of that job.

Text messages

Texting is off until an employee turns it on himself, in the app’s Settings screen, for the number on his own employee record. The office cannot turn it on for him and cannot enter a number on his behalf. We text him only about the work he is on — material on the way, how the office answered something he asked for, a daily log or a ticket that needs him. We never send marketing or promotional messages of any kind, and we never text anyone who is not a VCS employee.

Message frequency varies with the work. Message and data rates may apply. He can stop at any time by replying STOP to any message, or by turning the toggle off in the app — either one stops every text. Replying HELP answers with who we are and how to reach the office.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with anyone.

Who else sees it

Only the companies that run a piece of this app, and each of them only what its piece needs. None of them may use it for anything of their own.

• Connecteam — the roster, the schedule and the time clock. Punches are posted there because payroll reads them there.
• Supabase — the database, and the private storage the photos, drawings and signatures sit in.
• Vercel — hosting.
• Twilio — text messages. Twilio and the recipient’s own mobile carrier are given the number and the message, which is what delivering it requires.
• SendGrid, part of Twilio — the email the app sends.
• Apple, Google and Mozilla — delivering a notification to a phone that asked for them.
• Google Cloud Translation — translating the app’s own wording, and a job’s scope and notes, into Spanish for the men who read Spanish.
• Precision Concrete — VCS and Precision share one equipment fleet and three employees. When VCS asks for a machine to be moved or material delivered, what goes onto the driver’s or the shop’s list in Precision’s app is the job, the site address, the site contact, the lockbox code where a driver needs one, the dates and what is needed. Nothing about money and nothing administrative crosses, in either direction.

We do not sell personal information and we do not give it to anyone for their own marketing. We would give information to law enforcement or a court only where the law requires it.

How it is kept

Everything travels encrypted. Photos, drawings and signatures sit in private storage with no public web address — a file is handed over through a link made for one person at that moment, which expires in minutes. The database decides what each person may read, person by person: a field employee sees the jobs he is on, and a superintendent’s mobile number or a lockbox code only for those jobs. Prices are not readable by field crew at all.

How long we keep it

Job records — scope, progress, daily logs, photos, tickets and signatures — are kept as the business records of the job, for as long as VCS needs them for the job, the contract and its own accounts. An employee’s record stays while he is on the roster and is marked archived when he leaves, because the work he recorded has to stay attached to the job. An opt-out is kept for good: the record that someone said stop is the thing that stops him being texted again.

Asking us about your information

Email office@vesselcs.com or ask the office. We will tell an employee what we hold about him, correct it, and stop texting or notifying him. Name, number and email come from Connecteam, so a correction to those is made there and reaches the app on the next sync.

Children

The app is for people employed by VCS. It is not for anyone under 18 and we do not knowingly hold information about a child.

Changes

If we change this policy the date at the top changes with it. The current version is always at app.vesselcs.com/privacy.

Contact

Vessel Construction Services LLC, 54 Derwent Ave., Verona, NJ 07044. office@vesselcs.com.