Terms of use

What this is

The field app at app.vesselcs.com is a private work tool belonging to Vessel Construction Services LLC (“VCS”). It is not a public service. Using it means you are either a current VCS employee with an account the company issued you, or a general contractor’s superintendent opening a link the office sent you to sign one ticket.

Your account

An account is created once, with a one-time setup code the office gives you, and from then on with your phone number and a password you choose. The account is yours. Do not give your password to anyone and do not let anyone else clock in or out as you — hours recorded here go to payroll. Tell the office straight away if your phone is lost or if you think somebody else has been in your account.

What is in here belongs to the job

Drawings, scope sheets, prices, schedules, superintendents’ phone numbers and lockbox codes are confidential business information — VCS’s, and in places the general contractor’s. Use them for the work and do not send them outside the company. Photos you take in the app are for the record of the job; photograph the work, not people who have nothing to do with it.

Signing a time-and-material ticket

If you are a superintendent signing a ticket: your signature acknowledges the work, the men, the hours, and the material and equipment shown on it. The ticket carries no prices and your signature is not an agreement about money. A signed ticket is never altered afterwards — if something on it is wrong, it is voided and replaced, and both stay on the record. The link the office sent you opens that one ticket and expires.

Text messages

Program: Vessel Construction Services job updates.

• Who it is for. Current VCS employees only, who turn it on themselves in the app’s Settings screen for the number on their own employee record. Nobody else is texted and the office cannot turn it on for you.
• What we send. Operational updates about the jobs you are on — that material or equipment you asked for is on its way, how the office answered a request you raised, that a daily log or a time-and-material ticket is waiting on you. No marketing and no promotions, ever.
• How often. Frequency varies with the work. You get a message when something happens that concerns you, not on a schedule.
• Cost. VCS does not charge you for these messages. Message and data rates may apply from your own mobile carrier.
• To stop. Reply STOP to any message, or turn “Text me updates” off in the app. Either one stops every text to that number. You get one message confirming it and then nothing further. STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE and OPTOUT all work. Reply START if you want them back.
• For help. Reply HELP, or email office@vesselcs.com, or call the office.
• Carriers are not liable for delayed or undelivered messages. Mobile carriers, T-Mobile included, are not liable for a message that arrives late or does not arrive.
• Not for emergencies. A text is never the only way VCS tells you something — the same message is in the app, and the office still calls when it matters. Do not rely on a text for anything urgent or safety-related.
• We will never text you a code to sign in, and we will never ask for your password by text. This app signs you in with your phone number and your own password, nothing else. If you get a text asking for either, it is not from us — tell the office.

When it does not work

Crews work where there is no signal. The app keeps a punch or a daily log you filed with no service and sends it when the phone is back on, but it cannot open a screen you had not already opened, and a queued punch can be refused if it is more than twelve hours old. It is a tool, not a guarantee: if something has to be recorded and the app will not do it, tell the office rather than assuming it went through.

We may change, interrupt or stop any part of the app, and may close an account when someone leaves the company. The app is provided as it is, without warranties, and VCS is not liable for indirect or consequential loss arising from using it.

Changes

If we change these terms the date at the top changes with it. The current version is always at app.vesselcs.com/terms.

Law

These terms are governed by the law of the State of New Jersey.

Contact

Vessel Construction Services LLC, 54 Derwent Ave., Verona, NJ 07044. office@vesselcs.com.